Privacy Policy

Our commitment to your data

At Access Composites, we are avid supporters and deeply committed to protecting and respecting your privacy.

This privacy policy explains when, why and how we might collect any personal data as well as how we handle it and your right under UK law.

We will periodically update this policy so please occasionally check this page and that you are still happy with our approach.

Who are we?

This privacy policy outlines Access Composites (“we“, “our” or “the Company“) practices with respect to information collected from users who access our website at (“Site“) or otherwise share personal information with us (collectively: “Users“, “you” or “your“).

You can get hold of us by:

Phone: (+44) 07860 274845
Post: 6 Furzewood Road, Bristol, BS15 4HH

What personal information do we collect about you?

The type of information that we might collect and process is:

  • Name
  • Address
  • Email address
  • Telephone number
  • Date of birth
  • Dietary Requirements
  • Medical conditions
  • Emergency contact name, phone number and relationship
  • Photographs
  • Employment details
  • IP address
  • Your activities on our website
  • Billing information
  • Which of our services you have used and when
  • Comments and feedback
  • Cookies

How do we collect your information?

Most of the information we collect and process is provided to us directly by you, or your employer, by mechanisms like the following:

  • Our web based contact form
  • Direct email to us
  • A forwarded email to us from a third party
  • Phone call
  • Attending one of our courses
  • Other face to face or online contact (such as trade shows, networking sessions etc.)
  • Your employer when registering you for a course
  • Any submitted purchase orders and/or quotes
  • Cookies

What do we do with your information?

We will use the information you have shared with us in order to do activities such as:

  • Providing you with information about our goods and services
  • Providing you with quotes and/or payment 
  • Registering you for attendance to one of our courses
  • Sending you any relevant information or goods to you about or after one of our courses
  • Ensuring your medical / dietary requirements are catered for during our courses
  • Enquiring about the goods and services you can offer us
  • Publishing any feedback, comments or photos that you have consented for us to share
  • Sharing relevant marketing emails, newsletters or promotions with you
  • Showing evidence of your attendance on courses if required by an auditor, regulator or other body of authority
  • Gathering statistics about your usage of our website
  • Passing on to relevant third parties or their agents in support of your contact with us
  • Passing on to a legitimate legal or public authority if we are enforced to do so

We do not sell or rent your personal details to any third parties. We also do not pass on any details for the purposes of marketing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us at the above details
  • We have a contractual obligation
  • We have a legal obligation
  • We have a vital interest
  • We have a legitimate interest

How we handle your personal information

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the above information if you wish to make a request.

How to make a complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at using the above contact details

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: